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ADM POLICY OF CHINA UNITED AIRLINES
中国联合航空公司ADM政策

KN communicates his policy of ADM issue to the travel agencies. This policy is subject to modifications through an official notice within 30days of anticipation.
中联航在此发布针对代理人的ADM政策。本政策有可能根据实际情况进行修改,并提前30天通知。

1. In the case of any issuance on 822 KN ticket stock not in compliance with tariffs, rules, general conditions of carriage and other instructions provided by KN and IATA, an ADM(Agency Debit Memo)will be issued by KN via ASD as per IATA resolution 850m.
代理人销售中联航822票证时,在不符合国际航协和中联航发布的运价规则、运输总条件和其他指导性政策的情况下,根据国际航协850m决议,中联航将通过ASD向出票代理人开出ADM(代理人借项通知单)。

2. KN issues ADMs within 9 months after the last date of travel and makes all efforts to issue them quickly and accurately. However, in certain cases KN reserves the right to issue an ADM up to 36 months.
中联航将自客票最后旅行日期起9个月内出具ADM,并将尽力尽早准确地出具ADM,但在某些特殊情况下,中联航将保留在36个月内开具ADM单的权利。

3. KN will provide agent with the ADM reason and the phone or fax number and email address of a person or department that has knowledge of the concerned ADM.
中联航将向代理人提供开具ADM的具体理由以及了解该ADM情况的联系人和联系部门的电话、传真号码和电子邮箱地址。

4. An agent can dispute an ADM issued by KN via ASD with the person mentioned on the ADM, within 14 days after issuance in accordance with IATA resolution 850m.KN will handle rejected or disputed ADMs in a timely manner. The dispute will be reviewed within 60 days of receiving it. The status will always be reflected on ASD.
根据国际航协决议850m的规定,代理人可以在ADM出具后14天内与ADM上的联系人联系,并通过ASD对ADM提出争议。中联航将在收到争议之日起60天内对相关ADM予以重审,及时处理所有有争议的ADM,并通过ASD反映ADM的处理状态。